We built this page to answer the direct questions families most often ask before committing to services — the kind of questions you're entitled to have answered clearly, not deflected.
Credentials and Clinical Approach
Is your BCBA actually licensed to practice in Michigan? Yes. Our BCBA, Kimberly Blazer, holds both active BACB certification and the Michigan state license required to practice applied behavior analysis in this state. See our Licensure page for how to verify this yourself.
Do you use punishment-based or aversive behavior reduction techniques? No, never. This is addressed directly in our Clinical Standards page.
Will my child work with a consistent team, or rotating staff? Consistent staffing is a core part of our model — your child works with a consistent Registered Behavior Technician under our BCBA's ongoing supervision.
Cost and Insurance
How much will this actually cost us? It depends entirely on your specific insurance plan. We verify your benefits at no cost before any commitment, so you'll know your expected costs in advance. See our Insurance page.
Do you accept our insurance? We work with most major Michigan commercial insurers. Reach out and we'll verify your specific plan directly.
Process and Logistics
How long until we can actually start therapy? This varies based on insurance authorization timelines and current scheduling capacity — our Our Process page walks through realistic timeframes for each step.
Do you serve our specific city? We serve 20 communities across West and Central Michigan. Check our service area pages or contact us directly to confirm coverage for your address.
What ages do you work with? We work with young children through school-age children on the autism spectrum. Our BCBA will discuss fit for your child's specific age during an initial consultation.
Privacy and Rights
Who has access to our family's information? Only staff directly involved in your child's care, bound by HIPAA confidentiality requirements. See our Privacy and HIPAA pages.
Can we switch providers if this isn't working out? Yes, at any time. See our Parent Rights page for what you're entitled to, including a professional transition process.
About This Trust Center
Why did you build this Trust Center? Because families deserve to verify claims independently rather than take a provider's word for it. Every page here is meant to be checked against public, independent sources — the BACB registry, Michigan's LARA licensing lookup, and federal HIPAA guidance.
What if my question isn't answered here? Ask us directly. This page covers the most common questions, but it isn't exhaustive — we'd rather answer your specific question than have you assume based on a generic FAQ.
Frequently Asked Questions (Continued)
Is ABA covered by Medicaid in Michigan? Yes, for eligible children with a qualifying diagnosis, through a process we detail on our Insurance page.
Do you coordinate with our child's school or other providers? Yes, with your explicit consent — we never share information without your authorization.
What happens during the first phone call? We learn about your child and your family's situation, answer initial questions, and begin insurance verification if you're ready. No commitment is required at this stage.
References
- Behavior Analyst Certification Board (BACB)
- Michigan Board of Behavior Analysts, LARA
- Health Insurance Portability and Accountability Act (HIPAA)